Privacy policy

Company is committed to protecting your privacy. Contact us using the contact form in the contact sectionif you have any questions or concerns about the use of your personal data — we will be happy to help.

By using this website and/or our services, you agree to the processing of your personal data as described in this privacy policy.

Table of contents

  1. Terms used in the policy
  2. Data protection principles
  3. Your rights regarding personal data
  4. What data we collect
  5. How we use your data
  6. Who else has access to your data
  7. How we protect your data
  8. Information about cookies
  9. Contact information

Terms

Personal data – any information about an identified or identifiable natural person.
Processing – any operation performed on personal data, such as collection, recording, storage, use, deletion.
Data subject – a natural person whose data is being processed.
Child – a person under the age of 16.
We/us – SIA “RES PROSPERE”.

Data protection principles

  • Processing is lawful, fair, and transparent.
  • Processing is carried out for a specific purpose.
  • Only the necessary amount of data is collected.
  • Data is stored only for as long as necessary.
  • Data accuracy is ensured and maintained.
  • Data security and confidentiality are ensured.

Rights of the data subject

  1. Right to information about data processing.
  2. Right to access your data.
  3. Right to rectification or deletion of data.
  4. Right to request data deletion in certain cases.
  5. Right to restrict data processing.
  6. Right to object to data processing.
  7. Right to object to automated processing and profiling.
  8. Right to data portability.
  9. Right to lodge a complaint with a supervisory authority.
  10. Right to withdraw consent to data processing.

What data we collect

Information you provide: your name, email address, payment information, delivery address, website comments, etc.

Automatically collected information: your IP address, device and browser information, website browsing history, purchase history.

Information from partners: received on lawful grounds from payment providers, suppliers, marketing platforms.

Publicly available information: public profiles, information from registers, etc.

How we use your data

  • Contract performance: registration, product delivery, support.
  • Improving customer experience.
  • Fulfillment of legal obligations (accounting, taxes).
  • Sending marketing materials (with consent).

Basis of the contract:

  • User identification.
  • Provision of services or delivery of products.
  • Communication regarding orders or invoices.

Legitimate interests:

  • Personalized offers (including partner offers).
  • Customer base analysis (history, behavior).
  • Customer satisfaction surveys.

With consent:

  • Sending news and promotional offers.
  • Other purposes for which consent is given.

Data retention period: up to 10 years in accordance with accounting and tax regulations, or shorter if not necessary.

If we use the data for other purposes, they will be compatible with the original purpose, and we will inform you about it.

Who else has access to your data

We do not share your data without necessity. Your data may be shared with the following trusted partners:

Our processing partners:

  • Hosting and IT service providers

(SIA “Area IT”);

  • Payment system providers:

PayPal

payment platform ESTO (platform owner ESTO LV AS);

Our business partners:

  • Logistics companies (only those chosen by the buyer at the time of placing the order).
  • Marketing platforms.

Third parties:

  • State authorities, if required by law.

All partners ensure GDPR-compliant protection.

How we protect your data

  • HTTPS protocol (SSL encryption).
  • Data access control and restriction.
  • Regular monitoring of security systems.
  • Data anonymization/pseudonymization, if necessary.

We will report serious violations to the responsible authorities within 72 hours and will also inform you if your rights are at risk.

Usernames and passwords are your responsibility.

Children

We do not knowingly collect data from children under the age of 16. If such data is obtained, we will delete it as soon as possible.

Cookies and similar technologies

We use cookies to analyze user behavior, maintain the website, and customize content and advertisements.

Types of cookies:

  • Necessary – for the functioning of the website.
  • Functionality – for convenience and personalization.
  • Advertising – to display relevant content.
  • Advertising – to display relevant content.

You can manage cookies in your browser. Additional information: allaboutcookies.org.

We use Google Analytics. More information: here. To opt out: Google Analytics opt-out.

Contact information

Jautājumiem par datiem vai savu tiesību izmantošanu rakstiet mums, izmantojot šo kontaktformu

Supervisory authority: Data State Inspectorate (Latvia) – www.dvi.gov.lv

Changes to the policy

We reserve the right to change this policy at any time.
Last changes made: September 26, 2025.